The Most Common Wheelchair Buying Mistakes (And How to Avoid Them)

The Most Common Wheelchair Buying Mistakes (And How to Avoid Them)
Photo by CDC on Unsplash

Buying a wheelchair isn’t just about picking one that looks good—it’s about finding a model that suits the user’s lifestyle, mobility needs, and comfort. Many people, however, rush into a purchase without considering key factors, leading to discomfort, inconvenience, or wasted money.

Whether you’re buying for yourself or a loved one, knowing what to avoid can make all the difference. Here are some of the most common mistakes people make when purchasing a wheelchair—and how to make sure you get it right the first time.

Choosing the Wrong Size

A poorly fitted wheelchair is one of the biggest causes of discomfort. Many people assume that wheelchairs come in a standard size, but in reality, seat width, depth, and back height all affect how comfortable and functional the chair is.

A seat that’s too wide makes it hard to reach the wheels and manoeuvre properly, while a seat that’s too narrow can feel cramped and cause pressure sores over time. The wrong seat depth can also lead to poor posture, increasing strain on the back and legs.

To avoid this, it’s crucial to measure the user correctly before you purchase a wheelchair from a reputable seller like Karma Mobility. Ideally, the wheelchair should allow a snug but comfortable fit, with enough room to move without restriction. If possible, try different sizes in person before making a final decision. A professional fitting from a mobility specialist can also help ensure the perfect match.

Not Thinking About Lifestyle Needs

A wheelchair should fit seamlessly into the user’s daily routine, but many people buy one without considering where and how it will be used. Some models work well indoors but struggle on rough outdoor surfaces. Others are designed for easy transport but may sacrifice comfort.

For someone who spends a lot of time outdoors, a wheelchair with durable wheels and strong suspension is a must. On the other hand, if most of the time is spent indoors, a compact model with tight turning ability will be far more practical.

Travel is another factor. If the wheelchair needs to be transported frequently, a lightweight, foldable design makes life much easier. Forgetting to consider these details can lead to frustration down the road.

Overlooking Comfort

A wheelchair is more than just a means of transport—it’s a chair that someone may spend hours sitting in every day. Many buyers focus on the basics, forgetting that comfort is key.

Standard wheelchairs often come with basic seat padding, which may not be enough for long-term use. A lack of support can lead to back pain, circulation problems, and general discomfort.

How to Make It More Comfortable:

  • Upgrade the cushioning – Consider pressure-relief cushions or memory foam seating for better support.
  • Look for adjustable features – Adjustable armrests, footrests, and backrests can make a huge difference in overall comfort.
  • Pay attention to posture support – If the user has back issues, a high-back wheelchair with lumbar support might be needed.

Buying Based Solely on Price

Cost is, of course, an important factor when purchasing a wheelchair, but focusing only on price can lead to issues in the long run.

A cheaper wheelchair may seem like a good deal upfront, but if it’s uncomfortable, poorly built, or lacks essential features, you may end up spending more on repairs or replacements. A well-made wheelchair, even if it costs more initially, is usually a better investment.

That doesn’t mean you have to buy the most expensive model on the market, but quality should be a priority. Check for strong materials, reliable brakes, and sturdy wheels. Reading reviews and checking warranty policies can also give you an idea of how long the chair will last.

Ignoring the User’s Strength and Mobility

Not every wheelchair is suitable for every person. Some require a strong upper body for self-propelling, while others are better suited for users who need full assistance. Many people purchase a wheelchair without considering whether the user has the physical ability to operate it comfortably.

For example, someone with limited arm strength may struggle with a manual wheelchair and might be better off with a power-assisted model. On the other hand, a self-propelling wheelchair could be a good choice for those who want more independence.

What to Do Instead:

  • Be realistic about the user’s physical abilities. If upper body strength is an issue, a power wheelchair or an ultra-lightweight manual chair might be better.
  • Consider long-term needs. Mobility levels can change over time, so an adaptable model might be the best investment.
  • Look at features like ergonomic hand rims, lightweight frames, or power-assist add-ons if the user wants to self-propel but needs a little help.

Overlooking Accessibility

Accessibility
Photo by CDC on Unsplash

A wheelchair might be the perfect fit for the user but completely impractical for their environment. It’s a mistake that often isn’t realised until it’s too late.

Before purchasing, take a look at doorways, hallways, and other tight spaces the wheelchair needs to navigate. If the home has narrow doors, a bulky model could be a constant struggle. Similarly, steps, uneven terrain, or public transport accessibility should all be considered.

It’s also worth checking whether the wheelchair will fit into a car if regular transport is needed. Folding designs are great for travel, but if storage isn’t an issue, a sturdier fixed-frame model might offer better comfort.

Not Seeking Professional Advice

Many people assume they can pick the right wheelchair on their own, but consulting with a professional can prevent costly mistakes. Occupational therapists, physiotherapists, and mobility specialists can provide valuable insights on the best type of wheelchair for specific needs.

Some key benefits of professional advice include:

  • Proper fitting – Ensuring the wheelchair is the right size and shape for the user.
  • Guidance on features – Helping choose between manual, electric, lightweight, or heavy-duty options.
  • Long-term considerations – Advising on models that can adapt to changing mobility needs.

If possible, visiting a mobility specialist or wheelchair supplier in person can make a huge difference in finding the best option.

Rushing the Decision

It’s easy to feel pressured into making a quick decision, especially if a wheelchair is needed urgently. But rushing the process often leads to mistakes.

Take the time to research different models, compare features, and, most importantly, test the wheelchair before buying. If purchasing online, make sure there’s a good return policy in case the wheelchair isn’t a good fit.

A wheelchair is more than just a piece of equipment—it’s a vital part of daily life. Choosing wisely ensures greater independence, comfort, and ease of movement for years to come.

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